OBJECTIVE Serve as primary contact with tenants. Establish and maintain good tenant relations. Together with other management office personnel and building departments, provide tenants with the highest level of attention, response and service.
Tenant Services Coordinator Job Description
Respond to routine tenant requests
Distribute work order requests and maintain work order records; follow-up on requests to ensure completion.
Coordinate after hour access requests, freight elevator reservations and event room reservations.
Maintain tenant and staff contact lists.
Maintain certificates of insurance for tenants and contractors, requesting new or renewed certificates as required.
Assist with tenant move-ins and move-outs to ensure process is smooth.
Keep tenants informed by memo and newsletter of holiday schedules and services and special maintenance projects.
Arrange and deliver tenant and building events
Create Purchase Orders
Assist with preparation of annual budget and monthly reports.
Prepare invoices for approval, attaching appropriate supporting documentation
Manage Accounting Files – create filing labels and folders: file AP and AR