This position is responsible for communication and coordination with tenants, vendors and building staff on site on a wide range of building issues; administrative functions relating to the daily operation of the property; and, administrative and project support to the Property Manager and Assistant Property Manager.
Essential Duties & Responsibilities
Anticipate and respond to customer needs demonstrating professionalism, courtesy, and sensitivity in all contacts. Answer telephones professionally and promptly and refer callers appropriately.
Receive, track, prepare and/or process purchase orders, service agreements, and vendor invoices.
Prepare Tenant Service Requests (TSR’s) and input into thetenant service request system.
Process accounts receivable including the timely application of cash and credits.
Coordinate tenant events and prepare correspondence to tenants and vendors as directed by Property Manager or Assistant Property Manager.
Maintain current, accurate and complete tenant and vendor certificates of insurance through BCS tracking system.
Follow through within the same day of request for building access, including after-hours access. Issue new and lost building access cards according to established procedures.
Perform daily inspections, complete accurate and timely work orders for the necessary repairs, and complete inspection forms.
Essential Skills and Qualifications
Minimum 1-2 years of property management experience or 1-2 years of invoicing experience in a professional business environment.
Working knowledge of administrative and customer services principles.
High School Diploma or general education degree (GED).
Experience with accounts payable and accounts receivable.
Strong communication and organizational skills.
Ability to work independently.
Experience with Yardi desirable.
As a condition of employment, you must be fully vaccinated against COVID-19 and submit proof of vaccination to HR. Reasonable accommodations will be considered.
Shorenstein is one of the country’s oldest and most respected real estate organizations active nationally in the ownership and management of high-quality office and residential properties. Due to its success over many years and multiple real estate cycles, Shorenstein has established its reputation as a creative and knowledgeable investor. The company is privately owned and is headquartered in San Francisco.
Shorenstein is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), status as a protected veteran, disability, genetic information, or any other statuses protected by law.